Automating Business Processes to Speed Up Project Delivery
Smach Stack created a custom CRM/ERP solution for a leading telecom consulting firm. Automating their back-office processes and streamlining calculations for suitable tariff plans for clients.
Industry
Entertainment
Region
Germany
Status
Delivered
Technologies
Angular, Vue.js, Svelte
NetSpark IP & Telecom provides two types of services – wireline engagement and mobility engagement. Wireline engagement involves configuring network equipment and IT infrastructure for various organizations. For instance, they may enhance mobile network coverage in metro stations or install GPS tracking systems for delivery companies.
We know telecom, so we fit the bill
Our team has significant experience in the telecom industry and understands the specific details of tariff plans, including discounts, special offers, and more. We know that accuracy is crucial in this field. NetSpark was seeking a partner with these qualities, and we were the perfect fit.
Collaborative business process mapping
During the discovery phase, we collaborated with the leaders of various company departments to perform business process mapping and create tech specifications. We analyzed the client’s business requirements and converted them into technical tasks for our engineers. Once the technical documentation was ready, we got down to software development.
Developing custom CRM/ERP software
Since our client didn’t have in-house technical experts, the software development process was entirely on us. We used Python (Django), React, and Material UI for fast and cost-effective product development. Our DevOps engineer set up CI/CD pipelines to automate the release process so that we could deliver high-quality builds frequently.
Let’s Build Your Digital Success Story
With decades of expertise and hundreds of future-ready solutions delivered globally, Smach Stack combines technical mastery and industry insights to turn complex challenges into growth. Partner with a team trusted by enterprises worldwide—where technology meets innovation.
